7 core beliefs in the future of the sector dismissed

Nicole Brooke - Tuesday, June 07, 2016

It has become evident in the Aged Care, Community Care, Disability and Retirement Living Sector that MANY organisations are just not planning let alone STRATEGISING! Core belief systems SOME organisations believe: The sector is predictable and stable; Clients will remain faithful to y ..

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Admissions and Automation

Nicole Brooke - Tuesday, May 10, 2016

Admissions in residential aged care are not accomplished well! I know most of you are thinking that you have great occupancy sitting at 96% and that your bosses are happy with that. But we need to do better to activate our waiting lists, develop our community relationships more and increase our ..

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Wait Lists in Aged Care

Nicole Brooke - Monday, May 09, 2016

You can no longer expect that residents and clients in aged care are just going to turn up. We know that you are not going to get many referrals through MyAgedCare or other government referrals. It all depends on relationships, branding and positioning in google! You cant be ignorant abo ..

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Rethinking Admissions in Aged Care

Nicole Brooke - Sunday, May 08, 2016

I want you to take a moment to think about two broad approaches to how residents may enter residential aged care! I realise it may seem a bit crass and simplistic but in essence there is generally a crisis event leading to a general urgent admission or a planned slow deterioration and exhaustio ..

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